Refund Policy
REFUND POLICY — Fresh And Flawless Corp
COVERED SERVICES
This policy applies to the following HVAC services:
- Preventive maintenance
- Equipment installations
- Repairs
- Duct cleaning and disinfection
CONDITIONS FOR REFUND
- Unperformed services: Full refund if the service has not started.
- Partially performed services: Partial refund proportional to the work not performed.
- Completed services: No refund applies once the service has been satisfactorily completed.
EXCLUSIONS
No refunds will be granted in the following cases:
- Services already fully performed
- Damage caused by customer misuse
- Issues arising from a lack of recommended preventive maintenance
- Custom services that have been completed as agreed
REQUEST PROCESS
To request a refund:
1. Contact us within 7 days following the service
2. Provide your invoice number and service details
3. Describe the reason for your request
TIMEFRAMES
We will process your request within 10 business days of receipt. Approved refunds will be processed within 30 days.
CONTACT
Fresh And Flawless Corp
Email: ductsac@gmail.com
Tel: +1 786 915 0328